• Essential Services Main
• The Key Elements

We provide an innovative Managed Services model.

Our service helps clients address “Application Management and Development” issues which are common to Oracle customers:

• Cost Management of application support and maintenance resources
• Maintaining Expertise in an ever changing technology stack
• Providing Application / Infrastructure Maintenance
• Resource Allocation across fluctuating workloads

Our Tailored Delivery Approach allows for our Essential Service Elements to be delivered onsite or remotely – you decide.

You will have access to a team of Oracle professionals who know your specific modules and your infrastructure via our Customer Service portal and our Toll-Free number.  For services delivered remotely, we are equipped to provide real-time communication through audio and web conferencing.  At the core of our Delivery Approach, are our Guaranteed Service Levels that can be customized to meet your needs.

Once you determine your Service Elements and Delivery Approach, you can choose from one of our 3 Flexible Contracting Options: “Pay-as-you-go”, Annual Contract, or Project-Based.

Benefits for your organization: The Bottom Line is…. Essential Services provides:

• a custom and scalable solution
• the ability to use fractional resources
• “on-demand” expertise
• flexible contracting options
• lower total cost of ownership (TCO)
• improved services levels
   

For more information on our Essential Services, please email us.